Q&A with Sarah Radford, Senior Regulatory Affairs Officer at Medtronic
Your journey with the University of Galway began with an Access course. What inspired you to take that first step?
My journey into higher education began with the Foundation Course in Science, Technology and Engineering at the University of Galway. At the time, I was working in a manufacturing facility in Shannon, across end-of-line operations, final quality and shipping. I had become involved in Lean and Six Sigma activities aimed at improving processes, which sparked my interest in learning more and understanding how I could contribute beyond my role as a general operator.
I wanted to progress into a role where I could have a greater impact, and I recognised that gaining further qualifications would help me achieve that goal. I contacted the University of Galway to find out about the entry requirements for the Diploma in Science and Technology. As it had been several years since I had been in formal education, the university recommended starting with the Access course. I was very happy to take that advice on board, and it proved to be the first step in a journey that has since taken me through my Degree and on to my Master’s degree, all on a part-time basis.
After completing your Access course, you progressed to a part-time Diploma and Degree in Science & Technology Studies. What motivated you to keep going?
After completing the Access course, I was still working for the same company and in the same role, so for me, it was just the beginning. The Access course had opened the door to further education, and I was eager to keep learning, build on the knowledge I had gained and understand how I could apply it in a practical setting.
The Access course also gave me a really good foundation for progressing to the Diploma and Degree in Science and Technology Studies. The content introduced me to subjects that I wanted to explore further, while the lecturers played an important role in encouraging me to continue. Having that introduction to university-level study helped build my confidence and showed me that I was capable of progressing academically. Moving on to the Diploma and then the Degree felt like a natural progression, allowing me to deepen my knowledge, develop new skills and explore subjects in greater detail. I was motivated by the opportunity to keep learning and by the realisation that education could open up career opportunities beyond my existing role.
How did you balance study with your work and personal commitments?
Balancing study with work and personal commitments required a lot of planning and organisation. Living in Ennis and attending classes in Galway meant that I had to be very conscious of how I used my time, particularly when lectures were held in the evenings. Thankfully, my employer was accommodating with my start and finish times, recognising that I needed to travel to Galway for lectures. Having that flexibility and support made a real difference in helping me manage both work and education.
I learned to plan my weeks in advance, work on assignments when I could and make use of whatever time I had available, rather than leaving everything until the last minute. There were times when I had to make sacrifices, particularly with hobbies and free time, especially around assignment deadlines. I also learned to be realistic about what I could achieve each week and recognise that some periods would be busier than others. Over time, I developed a routine that worked for me and became better at prioritising my commitments. It wasn’t always easy, but taking things one step at a time, having support from my employer and staying focused on my long-term goals helped me keep going.
What were the highlights of your studies, and were there any people or experiences that made a lasting impression?
One of the biggest highlights of my studies has been seeing how much I have developed, both personally and professionally, since starting the Access course. Each stage built on the previous one, allowing me to expand my knowledge, develop new skills and apply what I was learning to my work. It has been particularly rewarding to see how subjects that I was introduced to during the Access course developed into more in-depth topics throughout my Diploma and Degree.
The lecturers have also played an important role in my experience. Their knowledge, guidance and encouragement helped me build confidence in my abilities and motivated me to continue progressing through each stage of my education. Being a part-time student while working full-time also meant that I really appreciated lecturers who understood and accommodated the demands of balancing study with other commitments.
I think one of the most rewarding aspects has been the journey itself. When I first contacted the university, I was simply looking for a way to gain a qualification and progress in my career. I never imagined then that it would lead me all the way to a Master’s degree. I’m proud of what I’ve achieved and grateful to the people who have supported and encouraged me along the way.
What inspired you to pursue a Master’s Degree in Medtech Regulatory Affairs, and how have your previous studies prepared you for it?
Having worked in the medical device industry in a variety of roles across manufacturing, quality and regulatory, I became increasingly interested in understanding the regulatory requirements behind the products we develop and bring to market. As I gained more experience in the industry, I wanted to build on my practical knowledge and develop a deeper understanding of the regulatory frameworks that help ensure medical devices are safe and effective for patients.
During my Degree in Science and Technology Studies, I chose the Regulatory Affairs elective, which gave me the opportunity to explore this area in greater detail and confirmed my interest in pursuing it further. Following encouragement from Deirdre Barrow and Olivia McDermott, I was inspired to take the next step and pursue the Master’s Degree in Medical Technology Regulatory Affairs. It felt like a natural progression, allowing me to specialise in an area that aligned with both my existing industry experience and my future career aspirations.
My previous studies provided a strong foundation for the Master’s, helping me develop my scientific knowledge, research and critical thinking skills, while also building my confidence in an academic environment. Completing my qualifications part-time alongside work also taught me the importance of organisation, time management and perseverance. Most importantly, my experience across manufacturing, quality and regulatory has allowed me to connect the academic content with real-world challenges, making the learning particularly relevant to my current role in Regulatory Affairs.
Congratulations on winning Medtronic Student of the Year! What does this award mean to you?
Thank you! Winning the Medtronic Student of the Year award means a great deal to me. Returning to education part-time while working full-time has been a significant commitment, and there have been challenges along the way in balancing work, study and personal life. To have that effort recognised makes me incredibly proud.
My journey began with the Access course at the University of Galway, and I never imagined at the time that it would lead me all the way to a Master’s degree. The award feels like recognition not only of the work I have put into my studies, but also of the support and encouragement I have received along the way. I’m very grateful for the opportunities that have given me to continue learning and developing. I hope my experience also shows others that it’s never too late to return to education, pursue a new direction or challenge yourself to achieve something you might not have thought possible.
What advice would you give to someone who is thinking about returning to education but is unsure where to start?
My biggest piece of advice would be to take that first step and reach out to the course provider. If you are unsure where to start or whether you meet the entry requirements, don’t be afraid to ask questions. My own journey began with a conversation with the University of Galway, and I was guided towards the Access course, which gave me the foundation and confidence to progress to the Diploma, Degree and eventually my Master’s degree. I would also say not to feel that you need to have everything figured out before you begin. Returning to education can feel daunting, particularly if it has been a long time since you were last in a classroom, but you learn and adapt as you go. It can be challenging to balance studying with work and personal commitments, so finding a routine that works for you and taking things one step at a time is important.
Most importantly, don’t underestimate what you are capable of achieving. You don’t need to have your entire journey mapped out from the beginning; you just need to be willing to take that first step. Looking back, I’m so glad I did, because it opened up opportunities that I might never have considered otherwise.
Looking ahead, what are your ambitions for the future?
For now, I don’t have any specific plans, and I’m looking forward to putting what I’ve learned over the past several years into practice. Completing my Master’s degree has been a significant commitment, so I’m also looking forward to having some of my free time back! I’m sure there will be opportunities to continue learning and developing in the future, but for now, I’m happy to focus on applying my knowledge in my career and enjoying this next chapter.



